Effective Date: 01 July 2026

Privacy Policy

Lone Shepherd Systems LLC ("Lone Shepherd", "we", "our", or "us") is committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy explains how we collect, use, disclose and safeguard information when you use our websites, mobile applications and healthcare technology solutions.

Our products are designed to support healthcare organizations through digital healthcare applications, clinical workflow solutions and medical device integration platforms.

Information We Collect

Depending on the services provided, we may collect information such as:

Name and contact information
Organization and job title
User account information
Device information
Application usage information
Technical logs and diagnostic information

Where our applications are deployed by healthcare organizations, they may process clinical or operational information necessary to provide the intended functionality of the application.

Medical Device & Clinical Data

Certain applications may receive information from connected medical devices or healthcare information systems.

Such information is processed only for the purpose of delivering the functionality requested by the healthcare organization using our products.

We do not use clinical information for advertising or marketing purposes.

How We Use Information

Information collected may be used to:

Deliver and operate our products and services
Authenticate authorized users
Improve application performance
Troubleshoot technical issues
Provide customer support
Maintain system security
Comply with applicable legal obligations

Information Sharing

We do not sell personal information.

Information may be shared only:

With the healthcare organization using our services
With authorized service providers supporting our operations
When required by applicable law
To protect the security, integrity or lawful operation of our systems

Data Security

We implement reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration or destruction.

Security measures are continuously reviewed and enhanced as our products evolve.

Regulatory Commitment

Lone Shepherd Systems is committed to designing and operating its products in accordance with applicable privacy, security and healthcare regulations.

As our products and services evolve, we continuously strengthen our quality, security and compliance practices to meet applicable regulatory and customer requirements.

Data Retention

Information is retained only for as long as necessary to provide our services, comply with legal obligations or satisfy contractual requirements.

Third-Party Services

Our applications may interact with third-party healthcare systems, medical devices or cloud infrastructure providers.

The privacy practices of those third parties are governed by their respective privacy policies.

Children's Privacy

Our products are intended for use by healthcare organizations and authorized users.

They are not directed toward children for personal use.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our products, services, legal requirements or business practices.

The updated version will be published on this page with the revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

Lone Shepherd Systems LLC
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States
Email: compliance@lonesys.com
Website: www.lonesys.com